At Teresita Discount II Inc, we are committed to processing and delivering your orders as quickly and securely as possible. This Shipping Policy outlines our order processing times, shipping rates, and delivery expectations for all our customers.
Order Processing & Cut-off Time
- Order Cut-off Time: 5:00 PM (EST)
- Handling Time: 0 – 1 Business Days (Monday – Friday)
All orders placed before 5:00 PM EST on a business day will begin processing on the same day. Orders placed after 5:00 PM EST, or on weekends and public holidays, will begin processing on the next business day.
Shipping Rates & Transit Time
We offer clear and transparent shipping rates. Once your order has been processed and leaves our facility, the estimated delivery time is as follows:
- Transit Time: 1 – 3 Business Days (Monday – Friday)
| Order Total | Estimated Transit Time | Shipping Cost |
| Under $100.00 | 1 – 3 Business Days | $5.99 (Flat Rate) |
| $100.00 and above | 1 – 3 Business Days | Free Shipping |
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. Please allow up to 24 hours for the tracking information to become active on the carrier’s tracking portal.
Shipping Destinations
Currently, Teresita Discount II Inc ships strictly within the United States. We do not offer international shipping at this time.
Lost, Stolen, or Damaged Packages
We take great care in packaging our heavy-duty dog toys. However, if your package arrives damaged, or if it is lost in transit, please contact our support team immediately. We will work diligently with the carrier to resolve the issue and ensure you receive your items.
Contact Us
If you have any questions or need further clarification regarding our shipping practices, please reach out to us:
- Email: support@teresitadiscountiiinc.com
- Phone: +1 (786) 616-8797
- Address: 434 SW 8th Ave, Miami, FL 33130, United States